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Online Shop Terms of Use

These Terms of Use (hereinafter referred to as "the Terms") set out the terms of use for the online shop (hereinafter referred to as "the Service") provided on this website by Grosse Japan Co., Ltd. (hereinafter referred to as "our company"). By using this Service, you (hereinafter referred to as "User") are deemed to have agreed to these Terms.

1. Scope of these Terms

These Terms apply to all relationships between users and our company regarding the use of this service. In addition to these Terms, our company may make various provisions regarding this service, such as rules for use (hereinafter referred to as "individual provisions"). In the event that the provisions of these Terms conflict with the provisions of the individual provisions set forth in the preceding paragraph, the provisions of the individual provisions shall take precedence unless otherwise specified in the individual provisions.

2.Membership Registration

Users who wish to register must agree to these Terms and Conditions and apply for user registration in the manner specified by our company. User registration will be considered complete when we send you a registration confirmation email.

If the Company determines that the applicant for user registration has any of the following reasons, the Company may not approve the application for user registration, and shall not be obligated to disclose the reasons therefor.

① If false information is submitted when applying for user registration

② If the application is from someone who has previously violated these Terms and Conditions.

③Other cases where the Company determines that registration is not appropriate.

3. User ID and Password Management

Users are responsible for managing their user IDs and passwords. The Company shall not be liable for any damages incurred as a result of a third party using their user IDs and passwords, except in cases of gross negligence on the part of the Company.

4. Notification of changes

If there are any changes to the information that the user has provided to the Company, the user must notify the Company promptly. The Company shall not be held liable for any damages incurred as a result of the user's failure to update the registration information.

5.Sales contract

For this service, a sales contract is deemed to be established when a user makes a purchase application and the company sends an email stating that the order has been accepted.

If the Company determines that the User has any of the following reasons, the Company may cancel the sales contract without notifying the User.

① If the user violates these terms or individual terms.

② If the delivery of the product cannot be completed due to an unknown delivery address, a long absence, or refusal to accept the delivery.

3) If a possible fraudulent order is detected

④ If it is determined that the relationship of trust between the Company and the User has been damaged.

6. Withholding of performance in case of out-of-stock items

In this service, we cannot guarantee that the ordered product will always be in stock. If the product runs out of stock due to the timing of the order or other reasons, and delivery cannot be made on the scheduled date, we may cancel and terminate the sales contract concluded with the user.

If the Company cancels or terminates the sales contract due to the product being out of stock, the Company will promptly contact the User by email and refund any fees and charges already paid.

7. Intellectual Property Rights

The copyright and other intellectual property rights of the images, logos, text and designs (hereinafter referred to as "Content") provided by this Service belong to our company or the content provider.

Users shall not engage in any acts that infringe these rights (such as copying, reprinting, modification, or other secondary use).

8.Prohibitions

When using this service, users shall not engage in the following acts.

① Any act that violates laws, regulations or public order and morals

②Acts related to criminal acts

③ Any act of infringing the copyright, trademark, or other intellectual property rights contained in the Service.

④ Any act that destroys or interferes with the functioning of our servers or networks

⑤ Any act that may interfere with the operation of our services.

⑥Commercially using information obtained through the Service

⑦Unauthorized access or attempted access

⑧ Using the Service for fraudulent purposes

⑨Acts of collecting or storing personal information about other users

10. Entering false information

⑪ Any act of directly or indirectly providing benefits to anti-social forces in relation to our services.

⑫ Any other act that the Company deems inappropriate

9. Interruption or suspension of the provision of this service

If we determine that any of the following circumstances exist, we may suspend or terminate the Service without prior notice to the User.

①When performing maintenance or updates on computer systems related to this service

② If a system problem occurs related to this service

③When it becomes difficult to provide the Service due to force majeure such as earthquake, fire, power outage, natural disaster, or interference by a third party.

④ Any other trouble that makes it difficult for us to provide the Service.

The Company shall not be liable for any disadvantage or damage suffered by the User or a third party due to the suspension or discontinuation of the provision of the Service, regardless of the reason.

10. Usage Restrictions and Cancellation of Registration

If any of the following applies, we may restrict the user's use of all or part of the Service or cancel the user's registration without prior notice.

① If you violate any provision of these Terms and Conditions or any individual rules.

②If false registration is discovered

③ If the credit card registered by the user as a payment method is suspended.

④If there is a default in payment obligations such as fees.

⑤If there is no response to our contact for a certain period of time

⑥ If the Service has not been used for a certain period of time since the last use

⑦ Any other reason that the Company determines that use of the Service is inappropriate.

The Company shall not be liable for any damages incurred by the User as a result of any actions taken by the Company pursuant to this Article.

11. Withdrawal

Users may cancel their membership of this service by following the designated cancellation procedure. If you wish to cancel your membership, please contact our customer service via the inquiry form.

12. Disclaimer of Warranties and Liability

①While we will do our best to ensure the accuracy of the information and systems listed on this service, we do not guarantee the accuracy or completeness of this information and systems. We may change the information posted on this site without prior notice to users.

②The Company shall not be liable for any damages incurred by the User as a result of the Service.

③The User shall bear the costs of installing the computer equipment and communication equipment necessary to use the Service, as well as the telephone charges, LAN usage fees, etc. required to use the Service. Furthermore, the Company shall not be liable for any software or hardware problems or other damages arising from the use of the Service.

④The Company shall not be liable for any transactions, communications, or disputes that arise between the User and other Users or third parties regarding the Service.

13. Changes to the Service Contents

The Company may change or discontinue the content or information of the Service without prior notice or notification to the User, and shall not be liable for any damages incurred by the User as a result thereof.

14. Changes to Terms of Use

The Company reserves the right to change these Terms of Use as necessary without prior notice to the User. If the User begins using the Service after these Terms of Use have been changed, the User will be deemed to have agreed to the changed Terms of Use.

15. Handling of Personal Information

We will handle personal information obtained through the use of this service appropriately in accordance with our "Privacy Policy."

16. Notice or Contact

Notifications and contact will be made in the manner specified by our company. Unless the user notifies us of a change in accordance with the method specified by our company, we will consider the currently registered contact information to be valid and will notify or contact the user at that contact information. These will be deemed to have reached the user at the time of sending.

17. Prohibition of Transfer of Rights and Obligations

Users may not transfer their rights or obligations under these Terms and Conditions and the Terms of Use to a third party without our prior written consent.

18. Governing Law

Any litigation concerning the rights and obligations under this Agreement shall be brought in the Tokyo District Court as the court of first instance with exclusive jurisdiction.

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