Grosse Japan Co., Ltd. (hereinafter referred to as "our company") will endeavor to protect personal information provided by customers in accordance with the following policy.

We will handle personal information appropriately within the scope of the purpose of use and will strive to protect personal information by complying with the Act on the Protection of Personal Information and other related laws and regulations.

Regarding personal information provided by customers through the Grosse Japan online shop, in the following cases, even if you do not separately agree to this Privacy Policy in writing, you consent to the collection, storage, display, and use of the personal information you submit through our website.

①Personal information registered by customers with our company
②Information about personal contracts
③When a purchase contract is concluded with our company
④When you contact us electronically

We manage and operate your personal information. Your personal information may be used in the following cases:

① To ship ordered products ② To provide after-sales service for ordered products ③ For our marketing activities ④ To contact you about products, services, and transactions with customers ⑤ To conduct research to improve our website and product services ⑥ To outsource repairs, delivery, and system troubleshooting to third parties ⑦ To outsource operations related to the operation of the Grosse Glacé online shop to business, marketing, promotion, etc. partners (including social media partners)

If it becomes necessary to use personal information for purposes other than those listed above, we will obtain your consent for such use, unless permitted by law.

We promise that we will not use the collected information for purposes other than those stated in [4] and will not provide it to third parties, except in cases where we are required to disclose it by law, where there has been illegal access, threats, or other illegal activity, or where there are other special reasons.

We will take all necessary measures to prevent the leakage, loss or damage of collected information, and to properly manage and ensure the safety of collected information.

We will disclose your registered information upon your request. If you request that the information be incorrect, we will confirm the details and correct, add, or delete the information.

Please contact us with any requests regarding the purpose of use, disclosure, correction, suspension of use, etc. of personal data held by our company, or inquiries regarding our company's protection of personal information.

〒150-0001
1-5-8 Jingumae, Shibuya-ku, Tokyo
Jingumae Tower Building, 13th floor
Tel: 03-6741-7156

Grosse Glacé Online Shop has the right under applicable laws to request that we disclose information about your stored personal data, correct, restrict, or delete your personal information, or provide you with a copy of your personal information. If you wish to exercise your rights related to newsletter delivery, data access, or data deletion, or if you have any questions, please contact our customer service.

We will continually review and strive to improve our efforts to protect personal information.

Cookies are a system that stores your information as a file on your computer.

We may use cookies to control the display of advertisements, deliver editorial content, track usage patterns on our website, record registrations, and personalize information. Cookies may contain personal information and may be shared with affiliated companies. If you do not wish to use cookies, your web browser may include an option that allows you to disable them. If you configure your browser to reject cookies, some parts of this website may not function properly. While your personal information is protected as described above, we reserve the right to use anonymous data about our users for any business purpose.

This policy may be changed without prior notice.