Article: New Year's holiday delivery information

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年末年始の配送のお知らせ

Dec 15, 2025

New Year's holiday delivery information

Thank you for always using the Grosse Glacé official online shop.

We apologize for any inconvenience, but we will be closed during the following period.

・December 27th (Sat) - January 4th (Sun)

We will continue to accept orders as usual during the holidays, but we will begin handling product shipping preparations and inquiries in order from Monday, January 5th. Please note that shipping and inquiries may take longer than usual. We ask for your understanding.
We apologize for any inconvenience or trouble this may cause our customers and appreciate your understanding.

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Free shipping for orders over 24,200 yen

Free shipping for purchases totaling 24,200 yen or more (within Japan only)

Gift wrapping available

All products will be delivered in gift wrapping.

Shipping time

Normally, orders are shipped within 1 to 4 business days (excluding Saturdays, Sundays, and holidays) from the date of order.

International shipping available

Shipping costs are a flat rate of 2,500 yen. (*We do not ship to China, Hong Kong, or Taiwan. Thank you for your understanding.)